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Products may be returned to Beacon Worldwide for replacement
or refund within 30 days of the invoice date. After 30 days,
all returns must be sent directly to the manufacturer of the
product.
Returns to Beacon Worldwide must be shipped pre-paid. All
returned items must be in "as-new" condition, in original
packaging and with all warranty cards, manuals and accessories.
The original packing slip must be included and the Return
Merchandise Authorization number must be visible on the outside
of the shipping package. Any discrepancies could result in
a delay or partial forfeiture of your refund. A $25.00 re-boxing
fee will be charged for products not returned in the original
manufacturer's packaging.
If part of a product becomes defective, the full product
must be returned for credit or replacement within 30 days
from date of invoice.
If you are returning a non-defective product that has been
opened, you may be charged a 15% restocking fee.
Special order items may be returned for replacement only;
refunds will not be issued for special orders.
All refunds for non-defective return items exclude shipping
charges.
Allow 2-4 weeks for refunds to be processed and credited
to your account.
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